On Site Maintenance Program
Operations & Maintenance
- 24 x 7 BMS operator / Service Engineer on site - Attend to service requests on immediate note
- Escalate critical problems to the concerned personal
- Carry out routine maintenance activities as per check list
- Regular Backups / Antivirus updates
- Generate reports as per agreed formats (Daily / Weekly / Monthly)
- Maintaining Logs of all transaction / Service requests Preventive maintenance activities
- Maintaining Critical inventory and replenishment of the same
- Assist FM (or any one responsible) stabilizing and fine-tuning the BMS system to the requirement of END user
- Coordination for other ELV systems integrated with BMS
- Assist the concerned teams for HSE & Energy Audits
- Material is already covered during this contracts period.
Comprehensive AMC
- Attend to breakdown calls as per established SLA
- Carry out routine maintenance activities as per check list
- Scheduled Backups / Antivirus updates
- Generate reports as per site visit frequency
- Service requests for break down and predictive maintenance
- Critical spares management and replenishment of the same
- Assist FM or Ops team stabilizing and fine-tuning the BMS system during visits
- Spares are covered during this contracts period.
Non-comprehensive AMC
- Attend to breakdown calls as per established SLA
- Carry out scheduled maintenance activities as per check list
- Scheduled Backups / Antivirus updates
- Generate reports as per PPM and breakdown visit frequency
- Assist FM or Ops team stabilizing and fine-tuning the BMS system during visits